Dear customers, we are pleased to serve you, and we welcome your suggestions and feedback at any time to help improve the store according to your wishes and expectations. Please be assured that you are our top priority. Do not hesitate to contact us, as we are ready to serve you 24/7.
How can I track my order?
A text message will be automatically sent to your registered phone number with the status of your order. You can also contact us via WhatsApp or email, provide your order number, and we will inform you of the status of your order.
How can I contact the store?
You can contact us through the live chat icon or send an email, and we will respond once we receive your messages.
What are your delivery options?
We are working on expanding the store and extending delivery to more areas. Deliveries will be made by a "Rose Land" representative to ensure the product reaches you in the best condition and customer satisfaction is guaranteed. If there are no representatives in your area, your order will be canceled.
Do you offer international delivery?
Currently, we do not offer international delivery.
How can I return my order?
You can send an email to our customer service, and a representative will arrange for the return of the product according to our "Terms and Conditions" policy.
What is your store’s return policy?
Please refer to the "Terms and Conditions" policy.
